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Frequently Asked Questions
Everything you need to know about Urban Spa – from services to policies.
Urban Spa is widely recognized as the best spa in Uttara, Dhaka, offering premium massages, certified therapists, hygienic facilities, and a serene atmosphere. Our 4.9-star rating and hundreds of happy clients speak for themselves.
Yes! Urban Spa is centrally located at BNS Center, easily accessible from Uttara Sector 4, 3, 5, 6, 7, 9, 11, and the Airport Area. We are your go-to massage near me in Uttara.
We offer Thai Massage, Aromatherapy Massage, Swedish Massage, Deep Tissue Massage, Hot Stone Massage, Foot Reflexology, Wellness Therapy, Stress Relief Therapy, and Body Scrub Therapy.
Prices range from ৳1500 to ৳6000 depending on the therapy and duration. Contact us for exact pricing or check our services page.
Yes, advance booking is recommended to secure your preferred time slot. You can book via phone, WhatsApp, or our online booking form.
Please notify us at least 4 hours in advance to cancel or reschedule. Late cancellations may incur a 50% fee, and no-shows will be charged the full amount.
Absolutely. All our therapists are certified, experienced, and trained in professional massage techniques and hygiene protocols.
Yes, we follow strict hygiene standards: sterilized linens, sanitized rooms, disposable items where needed, and regular deep cleaning.
Yes, Urban Spa specializes in authentic Thai massage – combining acupressure, stretching, and energy work. Book your session today!
Yes, we have private double rooms for couples massage. Please mention when booking so we can prepare accordingly.
We are open daily from 9:00 AM to 10:00 PM. Last appointment starts at 9:00 PM.
Yes, BNS Center has dedicated parking spaces for visitors. Parking is free and secure.
For oil massages, you will be draped with a towel. For Thai massage, loose, comfortable clothing is recommended (we can provide if needed).
Yes, gift certificates are available for any service or amount. Contact us to purchase.
Yes, we accept major credit/debit cards, bKash, Nagad, and cash.
Deep tissue massage targets deeper muscle layers and may cause some discomfort, but it should not be painful. Communicate with your therapist to adjust pressure.
Yes, we offer prenatal massage for second and third trimesters. Please consult your doctor first and inform us when booking.
For general wellness, once a month is sufficient. For chronic pain or high stress, weekly or bi-weekly sessions are recommended.
Swedish uses gentle, long strokes for relaxation. Deep tissue uses firmer pressure to target muscle knots and chronic tension.
Yes, we offer discounted packages (5 or 10 sessions) and membership plans. Ask at reception for current offers.
Still have questions? Contact us or call +8801782866124